I’ve written a little about SPLOTs in the past, but I’m looking forward to the opportunity over the next few days during Workshop of One’s Own to dive into their possibilities. Alan Levine will be joining us for the workshop as well to spearhead the SPLOTs session. He’ll be taking …
The Reclaim Team has recently brought back a professional development training session each week where larger questions and concepts are discussed. This gives us a chance to bring up any pain points that have been experienced over the last week in a place where everyone is devoted to learning for …
If you’re lucky enough to find a WordPress theme that doesn’t display categories unless they’re used, then that’s great! Those themes do exist, but this post is for the themes that display all categories- including the default Uncategorized– whether they’re in use or not. For example: When I go to the …
Though it’s a great tool for moving data in bulk, File Transfer Protocol can be tricky. There are a ton of outliers that could result in that annoying “Login Failed” message, so knowing where to look can be half the battle. Reclaim Hosting support gets questions about FTP quite often, …
Occasionally we’ll get a user who is interested in changing their site URL. This is a harmless request, but could, unfortunately, break their site if they try to change their domain within their WordPress dashboard. If you log into any WordPress dashboard and go to Settings > General, there’s a section …
This blog post is for Domain of One’s Own support admins. At first glance, no two support tickets look the same, which means that the process for finding a fix always looks different as well. That, mixed with a combination of vague errors & a broken dashboard can make any …
