How-To

Activating Installatron Apps on a per User/Group Basis

Activating Installatron Apps on a per User/Group Basis

I’ve seen a little confusion surrounding the ability to enable/disable applications on a per user/group basis within a Domain of One’s Own environment, so I thought I’d follow up with a little tutorial: We should already know that it’s possible to set different user groups for cPanel accounts via Hosting Packages, and then customize the Continue reading Activating Installatron Apps on a per User/Group Basis

Email Notification Template for Zendesk Support Tickets

Email Notification Template for Zendesk Support Tickets

Last week I had a bit of free time and started looking for a way to add the Reclaim Hosting brand to the support ticket notifications that are sent out to users when they put in a request. If you have no idea what I’m talking about, here’s what the support notification used to look Continue reading Email Notification Template for Zendesk Support Tickets

Removing Email Section from cPanel

Removing Email Section from cPanel

It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager: Click on the main cPanel package that end users Continue reading Removing Email Section from cPanel

Google Forms to Slack with Webhooks

Google Forms to Slack with Webhooks

BACKSTORY Occasionally Reclaim Hosting customers will ask for a new hosting account that, for one reason or another, needs to be created manually by a member of RH support. In order to create an account, our system requires a bit of contact information about the user: Name, Email address, Physical Address, and Phone Number. Now Continue reading Google Forms to Slack with Webhooks

Creating a Drupal Multisite

Creating a Drupal Multisite

Up until some time last week, I didn’t actually realize that a Drupal Multisite was possible. I received a support ticket asking if Drupal Multisites doable in Reclaim Hosting’s environment, and responded by saying something along the lines of, “well since single Drupal sites are possible within Reclaim, I would imagine a Multisite is as Continue reading Creating a Drupal Multisite