It is a common request for institutions to want to remove the Email section from cPanel for end users of Domain of One’s Own or even Managed Hosting setups. To remove Email globally across all accounts, you’ll need to log into WHM and navigate to Feature Manager: Click on the main …
BACKSTORY Occasionally Reclaim Hosting customers will ask for a new hosting account that, for one reason or another, needs to be created manually by a member of RH support. In order to create an account, our system requires a bit of contact information about the user: Name, Email address, Physical …
Over the weekend I was playing around with HTML templates. I ended up stumbling across this super cool one that also just so happens to be free, so I downloaded it and began playing with it in my file manager. You have to remember that I’m kind of learning this …
Up until some time last week, I didn’t actually realize that a Drupal Multisite was possible. I received a support ticket asking if Drupal Multisites doable in Reclaim Hosting’s environment, and responded by saying something along the lines of, “well since single Drupal sites are possible within Reclaim, I would …
Although I’m just a few weeks into my new position, I’m already finding myself sending out similar emails multiple times a week. This is by no means a complaint, but rather something that just comes with the territory of working with various schools on their Domain of One’s Own initiatives. …
Part of supporting online projects comes with the territory of troubleshooting slow websites. Sometimes it can be hard to know where to turn when you’re met with a “My site is slow!” support ticket– especially if the site is loading quickly on your end. This post covers tips & tricks …
