After the success of our first Workshop of One’s Own a few weeks ago, I’m happy to report that we will be hosting another Domain of One’s Own Admin workshop this coming Spring. If you’re new to this discussion, Workshop of One’s Own is a two-day, intensive dive into supporting …
Below is a clip from my session on DNS during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we covered DNS basics, types of DNS records and how to edit them, handy DNS tools & strategies, and frequently asked questions. Please find the link for the talk here. Documentation …
During a recent trip to Colgate University (another post on that coming soon), Jim and I had a chance to meet with folks on the ground floor and discuss their visions for Domain of One’s Own at their campus. By the afternoon of Day 2, we were focusing pretty heavily …
This is a clip from my session, Supporting Domain of One’s Own, during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we cover strategies for approaching support tickets, user FAQ’s, and common errors. Please find the link for the talk here. Documentation guides written for this portion of the workshop …
A few weeks back, while reminiscing about last year’s trip to Portland, Oregon (originally what was for a cPanel conference), we realized how valuable that trip had been for the Reclaim team. Though only a group of three at the time, having the opportunity to step away from our daily routine and “vacation” …
Workshop of One’s Own, Reclaim Hosting’s first administrator-focused intensive workshop, has now come and gone. I don’t use the word “intensive” lightly here; it was a dense two days, packed with information that would make even the most qualified administrator feel exhausted. But it was amazingly rewarding nonetheless. For this …
